FAQ

1. What is SAFEBOX (Storage Accounting For Everyone)?
2. Who needs SAFEBOX?
3. What are the main benefits of SAFEBOX?
4. How does SAFEBOX handle security issues?
5. Can I provide special pricing for privileged Customers?
6. How about season discounts?
7. Can customers be waitlisted for Safe deposit boxes across different branches?
8. What infrastructure do we need to run SAFEBOX?
9. What technologies are used in SAFEBOX?
10. Can SAFEBOX interact with my other applications running on different platforms?
11. How do I get a demo of SAFEBOX?

What is SAFEBOX (Storage Accounting For Everyone)? Back to top

The task of managing a large inventory of safe deposit boxes for any institution can, not only be onerous but also expensive. Properly managed Safe Deposit Boxes unlock the safe deposit box's profit potential and dramatically increase the fee income opportunities with already invested inventory on Safe Deposit Boxes.

Traditionally, management of safe deposit box operation is viewed as a cost center function to serve a specific need of the customers. With SAFEBOX, we take a paradigm shift and view the safe box operations as PROFIT CENTERS. The profit centers that already have necessary investments and infrastructures in terms of real estate and safe deposit facilities. All we need is a system and a process that can turn the existing infrastructure into a money making operation. This system and the process are provided with SAFEBOX. SAFEBOX system has been conceived, architected and developed by bankers for bankers.

Who needs SAFEBOX? Back to top

Any bank with safe deposit boxes or storage locations needs SAFEBOX to fully automate this operation. SAFEBOX is not only cost effective, but it is a tool that will increase the income potential with safe deposit boxes.

What are the main benefits of SAFEBOX? Back to top

With SAFEBOX, every safe box rented out is accounted for, invoiced, monitored and well-managed. SAFEBOX improves operational efficiency and reduces the banker's time in the assistance of customer locker operations. SAFEBOX gives the ability to easily implement differential pricing scheme for increased revenue. SAFEBOX also provides for additional income via programs such as safe box insurances.

SAFEBOX:

• Increases the revenue potential
• Monitors the delinquent accounts
• Increases Customer Satisfaction
• Expands Market Size
• Helps in Management and Control of the operation

How does SAFEBOX handle security issues? Back to top

SAFEBOX has in-built security that allows only authorized personnel to enter or modify monitory transactions. It also restricts information shared between branches.

Can I provide special pricing for privileged Customers? Back to top

This can be handled in number of ways using SAFEBOX. A customer can get discounts or can even get a complimentary box. In addition a bank can charge different price for the same box for a personal use or for commercial use.

How about season discounts? Back to top

SAFEBOX has provision to add or remove discounts for a box size.

Can customers be waitlisted for Safe deposit boxes across different branches? Back to top

SAFEBOX maintains waitlist of customers for a pre-specified period of time. When a box becomes available, it displays the waiting list for that box size. User can copy the demographics information from the wait list instead of re-entering the same information.

What infrastructure do we need to run SAFEBOX? Back to top

SAFEBOX has been designed and developed using the latest hardware and software technologies. SAFEBOX is a Windows based product and has a highly user-friendly interface. It can be deployed either as a stand-alone system or in a LAN/WAN system, with the capability for multiple users to access the system simultaneously. It operates in WINDOWS 95/98 or above environment and does not require any other special software to be installed. Being simple to operate, it does not require any extensive training for the operating staff.

What technologies are used in SAFEBOX? Back to top

SAFEBOX has been developed using Visual Basic as front-end and MS Access or MS SQL Server as database.

Can SAFEBOX interact with my other applications running on different platforms? Back to top

SAFEBOX can be modified to interact with other applications.

How do I get a demo of SAFEBOX? Back to top

Call 1-888-HI-SALEM to setup a demo

or

Email us at: marketing.safe@salemassociates.com